Most of our clients find the best way to use our resources is to purchase one of our monthly packages and use it like a bank. We’ll keep track of how you use your investment and email you twice a month with your balance. The more hours you buy in a package, the cheaper your rate!
If you find that you need more or less hours, we can adjust your package or add à la carte services. Our goal is to give you back time in the best way for you as an individual.
Contact us today for a free consultation where we can discuss the best option for your specific needs.
When your employee's personal tasks and events are taken care of, they can dedicate 100% of their time and attention to work - thereby increasing your company's productivity and efficiency!
Or perhaps you are a small business who needs a little guidance or whose growth has exploded and you need a little extra assistance without the headache (and cost) of paying for employee taxes and benefits........
We have established relationships with various business organizations and non-profits around the area who leverage our services to offer as an employee benefit or as a standalone monthly service for the organization itself. These contracts are based on number of employees and service level required. Additionally, we offer workshops (eg. time management, organization, etc.) as well as business consultation services.
For more information, including monthly contract pricing, please Contact us today.
We are happy to speak at your office or local group organization about topics such as time management, technology or social media trends, productivity, office or home organization, and much more. These engagements are custom-priced based on duration, number of participants, etc. To get a quote, please Contact us with the details about your request.
A minimum of 24-hour notice is typically required for all services, however, same day requests will be accommodated as our schedule permits. For event coverage (coordination, planning, etc), we recomend a minimum of 2-week notice to ensure adequate staffing. A minimum of 1-hour is required for each task - thereafter, prices are calculated in 15-minute increments. If your concierge specialist is traveling to multiple locations, a two-hour minimum is required. Our service area includes Manatee and Sarasota counties within a 15-mile radius of 34202. Services outside of this area may incur additional fees. All rates include the first 25 miles of travel for each day's request, based on the starting point of the task(s). Travel over 25 miles for a single request day will be billed at current Federal mileage rates.
Work completed on any major holiday will be billed at a higher rate, regardless of package selected. For pet/house sitting over holiday week/ends, the entire stay is billed at the holiday rate. Please contact us for additional details.
A 48-hour notice is required for cancellation of scheduled services. Less than 48 hours notice will incur a 2-hour service charge. Cancellations given on the same day or if no notice is given / the client is a no-show for the scheduled appointment, the full service fee will apply. If the client is late for a scheduled appointment, the hourly/package rate will still begin at the scheduled start time.
All monthly membership packages will be charged to your credit card upon purchase and payment is required before services are rendered. Expenses incurred during service will be billed upon delivery. A minimum of one hour purchase/use is required and, after the first hour, will be billed in 15-minute increments. Services are non-refundable.
All personal information will remain confidential. We do not sell or distribute any information about our clients.
The cost for any merchandise requested by client, is billed in addition to the service fee. In the event of additional services or other unforeseen costs, prompt payment is expected. In addition to the service rate, all costs of materials, expenses and taxes are the responsibility of the client. There will be a 5% non-refundable convenience fee for any items or expenses purchased with Rediscovered Moments Concierge, LLC funds. Full reimbursement is expected upon delivery of goods or services. In the event that the client is not present at delivery, an invoice will be sent for reimbursement and must be paid upon receipt. Late fees, at 2% interest daily, will begin to accrue three (3) days after service has been completed. For purchase of high-ticket items a prepayment before service will be required.
Checks returned for any reason, including but not limited to insufficient funds, closed accounts, and stop payments, are subject to a $35.00 Returned Check Fee. We reserve the right to recover the costs of collection of delinquent accounts, including court costs, reasonable attorney and/or collection agency fees.
As of 2014, any and all services rendered are subject to waiver of liability and hold harmless agreements and each purchase certifies acceptance of the terms of such agreements.
Rediscovered Moments Concierge, LLC reserves the right to refuse service to any person and refuse any service request deemed unethical, immoral, illegal, or that would present a danger to our staff or clients.