Welcome to Rediscovered Moments Concierge, LLC
How many times have you wished there were more hours in the day to get everything done? At Rediscovered Moments Concierge, we provide executive-level support so you can spend more time doing the things that are important to you.
At Rediscovered Moments Concierge, LLC let us give you the precious gift of time so you can get back to creating memories and legacies that will last a lifetime!
Here are some answers to some of the most common questions we get asked:
What is a concierge?
Have you ever thought to yourself that you wished you could be in two places at once or wished there were more hours in the day to get everything done? A concierge makes that happen. At Rediscovered Moments Concierge, LLC our sole mission is to manage and organize your company or personal tasks, events, appointments, and more so that you can spend your precious time on tasks that yield higher ROI and give you greater availability for your family and friends to make memories that will last a lifetime. Whether you are looking for a full-time virtual assistant or an occasional helping hand, our friendly, hardworking, and professional staff are here for you!
How does this work?
You purchase the package that best suits your needs (remember, we also offer custom packages) and provide us with details about your initial or ongoing request, and we will handle the rest! We highly recommend you take advantage of our free consultations so we can advise you on the best use of your budget.
Who uses concierge services?
People from every walk of life use concierge services – small businesses who need reliable and professional assistance without the burden (and cost) of hiring employees; entrepreneurs who need guidance and they launch their new ideas into booming businesses; sales personnel looking for training or coaching; corporations who offer our services as an employee benefit; busy parents who want to spend more time with their families; seasonal residents who need someone to take care of their home while they are away; pet parents who need someone to watch their animals while they go on vacation; busy professionals who appreciate someone taking care of their errands so they can focus their attention on work; senior citizens who need a little extra help; new parents who want an extra set of hands as they welcome their new bundle of joy; individuals recovering from surgery or medical care that need assistance as they recover; YOU!
Are you reliable?
All staff members and/or contractors of Rediscovered Moments Concierge, LLC have been fully vetted to ensure a clean background, including passing a national criminal background check for both misdemeanors and felonies, an ID verification, a National Sex Offender check, as well as a 10-panel drug screen. We are bonded and insured for the protection of all parties. We are also a proud member of the Lakewood Ranch Business Alliance, Young Leaders Alliance, Lakewood Ranch Referral Partners, and several other local organizations. Our CEO's philosophy is that if she wouldn't trust a team member with the intimate details of her family's businesses and personal lives, they will never work for our organization.
How much do you charge?
Company/Corporate rates as well as speaking engagements are priced based on required specifications. Please Contact Us to request a corporate proposal.
Depending on discounts, our rates for individual services can range from $38 - 55+ an hour (based on which package you purchase) for ANY event or task. We have opted for a flat rate - as opposed to different fees for different services - to save you money and hassle that other companies can often bring.
Why should my company purchase your services to offer as an employee benefit?
Today’s workforce is stretched thin. When employers offer concierge services to their employees, it allows them to be far more productive at work since their personal tasks are being taken care of. It also boosts morale as your employees will have more time to spend with their families when they get off work. Overall, we have found that productivity and efficiency are significantly increased by companies offering concierge services.
Are materials, expenses, and tax included in your price?
No. Any purchases made on a request (eg. groceries, party decorations, etc.) are the responsibility of the client.
Do you offer discounts?
We offer periodic specials as well as a refer a friend special, 6+ month contract discount, and military/police/emergency responder discounts. Please Contact Us for additional details.
How do you calculate time purchased?
There is a minimum of one-hour purchase/use. After the first hour, time is calculated in 15-minute increments to give you the most value for your purchase.
Can I give you coupons to use at the store?
Absolutely! Just keep in mind that the time to pick them up will be subtracted from your time bank.
Do you take checks?
We accept cash, check, or cards. However, returned checks will incur an additional $35 fee.
What is your service area?
With the exception of any Virtual Assistant Services, our service area is limited to Manatee and Sarasota counties within a 15-mile radius of 34202. There may be an additional charge for the services requested outside of this service area. All packages purchased include the first 25-miles of travel. Travel over 25-miles for a single day/request will be billed at the current mileage rates.
What if I need to cancel my request?
A 48-hour notice is required for cancellation of scheduled services. Less than 48 hours notice will incur a 2-hour service charge. Cancellations given on the same day or if no notice is given / the client is a no-show for the scheduled appointment, the full service fee/time bank deduction will apply. If the client is late for a scheduled appointment, the hourly/package rate will still begin at the scheduled start time.
Do you accept tips?
If you love our staff feel free to give them a tip....gratuities are greatly appreciated but completely at your discretion.